Manual Texts
How To Set Up Manual Texts
A straightforward path from installing the app to getting your first notification—no technical background needed.
Install The QuickReplies App On Your Phone
Manual texts use a notification on your phone, so you need the QuickReplies mobile app installed first.
- iPhone: Download QuickReplies on the App Store and install the app.
- Android: Open in Google Play — Download QuickReplies from the Google Play Store.
Full install steps: Mobile app guide
Sign In On The App
Open the app and log in with the same QuickReplies account you use on the website. That way your pipelines and notifications stay in sync.
Start Creating A Pipeline
Create a new pipeline either on the website or from the mobile app—whichever you prefer. You will choose who the emails come from, which words trigger the pipeline, and what happens next.
Add A "Send a manual text" Action
When you get to the actions step, pick Send a manual text. That tells QuickReplies to notify your phone when this pipeline matches, instead of sending a text automatically in the background.
Choose Who Receives The Text
You will be asked which phone number should get the prepared text:
- Number from the email— QuickReplies looks at the email that triggered the pipeline and tries to find a phone number in that message. If it finds one, it uses that number when it prepares the text for you.
- Custom— You type the phone number yourself. Use this when you always want texts to go to a specific number you choose.
Write The Message And Save The Pipeline
Enter the wording you want in the text message. When you are finished, choose Create pipeline (or the equivalent save button in the app) to finish. The next time an email matches your pipeline, you will get a notification; open it to review the text and send it with one tap.
Want the big picture on pipelines and manual vs automated texts? Read the FAQ